Refund policy

Returns Policy

Last updated: August 14, 2026

1. Return Eligibility

Products may be returned within 7 days of delivery if:

  • The product is damaged or defective upon arrival.

  • The wrong product was delivered.

  • The product significantly differs from the listing description.

2. Non-Returnable Items

The following items are generally non-returnable:

  • Customized or personalized products.

  • Products with broken seals or removed tags, unless the product is defective.

  • Items marked "Non-Returnable" on the product page.

3. How to Initiate a Return

To request a return:

  1. Contact our support team using the email below.

  2. Provide your order number and details of the issue.

  3. Upload clear photos of the damaged, defective, or incorrect product.

  4. Our team will review your request and respond within 24–72 hours.

4. Return Shipping

For defective, damaged, or incorrect products, return shipping may be provided at no additional cost, subject to approval.

For other approved return reasons, return shipping charges may apply.

5. Refund Timeline

Approved refunds are generally processed within 5–7 business days after the return has been received or the return process has been completed.

Refunds will be issued to the original payment method where possible.

6. Contact

For return and refund queries:

Email: dkselectsdk@gmail.com